Arts , Humanities & Social Science

Abstract

In the bustling world of the modern workplace, where ambition and recognition often collide, a curious dynamic unfolds. Some employees thrive on appreciation, their efforts blooming under the warm glow of acknowledgment. Others, particularly those with narcissistic traits, react in ways that are far more complex—sometimes expected, sometimes surprising. This study dives into the intricate relationship between narcissism, recognition, and organizational citizenship behaviors (OCBs), peeling back the layers of what drives employees to go beyond their formal duties. We look at five dimensions of OCB—altruism, conscientiousness, sportsmanship, courtesy, and civic virtue. As the findings reveal, recognition is a powerful force, but one that doesn’t always land as intended. When narcissistic employees are publicly praised, they respond with sharpened focus and diligence, their conscientiousness surging as if to prove they were always the star of the show. Yet, in moments when status-enhancing rewards are on the line, sportsmanship falters. Patience wears thin, and a competitive edge emerges—after all, why endure inconveniences when the spotlight could be stolen by someone else? Curiously, the more selfless dimensions of OCB, such as altruism, courtesy, and civic virtue, remain largely unmoved by recognition. Perhaps because true generosity requires something beyond external validation. The implications are clear: recognition programs are not a one-size-fits-all solution. To harness motivation, organizations must understand what truly fuels their employees—be it ambition, admiration, or something deeper.