Abstract
There little disagreement that the relationships between
many police agencies and the communities they serve in the United States are
strained in early part of the 21st century (Stogner et al., 2020), and police
officers are struggling with their role in the community (Fernandez, 2020; Stogner
et al., 2020). Political discussion on policing issues in the US is caustic,
and the national level narrative during the past several years has largely
condemned police officers (Maciag, 2018). The jury’s conviction of former
Minneapolis police officer Derek Chauvin for murdering George Floyd in 2020 has
not reduced the tensions in police/community relationship (American News, 2021;
Armstrong, 2021; Fox News, 2021). Complicating matters, police officers are
receiving conflicting messages on how they should relate to the community: “The
message from many of their chiefs and mayors is to tolerate, connect, and
empathize. The message on the streets. . . is that they are part of the
problem. The message from the news media is watches what you say and do” (Fernandez,
2020). How can police leaders navigate these challenges to repair the
relationships between the department and their community?